If you have any questions or concerns (or just want to say hi), feel free to reach out to us at hello@AllCitizens.com. For inquiries about your order, kindly include your order number in the message.
If you are a member of the media and would like more information about All Citizens, or would like to feature All Citizens in an editorial, please contact hello@AllCitizens.com.
If you prefer to send snail mail, you can reach our mailbox at:
680 S Cache Street,
Suite 100-12200,
Jackson, WY 83001
First time customer? Just order 1 unit in each product category and get a free return or exchange with our First Garment Guarantee.
1. Underwear - all underwear ranges (Elite II, Paradise Pocket, Tactical II, Endurance, Classic), fits (Standard, Athletic, Longer), styles (boxer brief, trunk, brief, boxer) and fabrics (Re:Luxe, Compression, Luxe) are considered the same product category.
Intimate items such as underwear and socks cannot be resold once worn due to hygiene and health code policies. Because of this, we can only process a refund for 1 pair of underwear and socks that have been taken out of their packaging only if you order 1 pair. But don't worry, we have a very accurate fit guide that usually gets it right the first time. When ordering 2 or more pairs, neither gets a free return or exchange.
2. Performance Dress shirt and the Performance Short Sleeve Button Up in all styles, fits and fabrics are considered the same product line
3. Essential V Neck and Crew Neck in all styles, fits and fabrics are considered the same product line
4. AirWeight undershirt - High V and Deep V are considered the same product line
5. All socks in any fit or style are considered the same product category
6. Contender Training Shorts and Heavyweight Training Shorts are considered the same product line
7. The Limitless Performance Chino
Orders with 2 or more items from the same product category don't have a free return or exchange and deductions will apply.
Fewer returns = lower costs for us = lower prices for you + it's more sustainable for our planet.
That's pretty much the whole idea.
Please double check the sizes and colors in your order and then check the box below to confirm :)
Upgrade your wardrobe with high-performance essentials at wallet-friendly prices